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X-Treme Clothing Boutique - Customer Support

If you have any questions about any items you see and its fit please feel free to email or give us a call and we are happy to help! We at X-Treme Clothing Boutique are personal stylists as well so whoever takes your call you are in good hands with the best fashion and fit advice.

 

What sizes do you carry?

We carry XS-XL. 

 

What size is One Size?

One size usually fits anyone and is a different look on each person as to their size and shape. O/S garments are usually flattering to all and its very popular for us in our Bamboo lines.

 

Do you offer personal shopping if I need help?

Yes, we do. We are happy to help via email or phone. We can help complete any look.

 

Are there items in your Tsawwassen Boutique that arent online?

Unfortunately, not everything makes it to our Web Boutique. If you are looking for something in particular please email or call us and we can fill your need and can easily add it to your order.

 

Is there a charge for local pick up?

No, you can order and pay online and pick up in our Tsawwassen Boutique at no charge.

 

How do returns or exchanges work?

Please see our Returns and Shipping Page for any questions on these topics.

 

 

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FAQs

  • How do One Size items fit?

    Generally anyone size XS-XL can wear most One Size items. They will look differently on each size. If you only wear fitted items this would not be the way to go as One Size items are generally a relaxed fit.

  • What precautions are taken with COVID-19?

    We have sterilized our store front from top to bottom both daily and throught the day and we are implementing all sanitizing methods suggested by our Government Health Specialists. We use new packaging for our shipping, new bags for pick up items, and new tissue if that is used with an item. Meaning nothing is recycled. After your package leaves our care it will be in the safe hands of Canada Post or whichever shipper we will use for your package. At this time, we do NOT accept returns or exchanges for the safety of all. Any local orders will be reviewed on a case by case basis. We are doing this as COVID-19 has been shown to stay on fabrics and items for an extended time. We will not put our staff or customers at risk. 

  • Do you take returns?

    No. We only do exchanges and customers can receive a store credit for the returned item. These are offered on a case by case basis. Please refer to our Return tab for more info.

  • What are the washing instructions for your clothing?

    Generally we advise to wash in cold water and hang or lay flat to dry. For knits, generally they should be washed in cold in a delicates bag. Always refer to the garment tag from the manufacturer. If you have questions on a specific garment please email our customer service and we will be happy to advise.

  • Do you have a fit guide?

    We generally can advise fit on most items however you always have items cut smaller or larger so its general. If you have a specific fit question please call or email us for more information.

    General Size Chart:

    0-2 = XS

    2-4 = SM

    6-8 = M

    10-12= LG

    12-16 = XL

    16-18 = XXL

     

    * Please note; This is a general fit guide. For a specific item please reach out to customer service.*

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